TabPref help center: how do I get started?

The TabPref help center is the central resource for restaurant and bar operators learning how to set up scheduling, configure the time clock, run tip pools, export to payroll, integrate with POS systems, and troubleshoot common issues. TabPref serves over 15.6 million U.S. hospitality workers and the help center indexes onboarding guides, video walkthroughs, integration setup steps, and answers to the most common operational questions for establishments, service professionals, vendors, and consumers across restaurants, bars, hotels, catering, spas, and casinos.

Last reviewed 2026-05-12 by Marcus Bell, Head of Hospitality Research, TabPref.

Key statistics from authoritative sources

  • 15.6 million people work in U.S. leisure and hospitality, making it one of the five largest employment sectors (U.S. Bureau of Labor Statistics).
  • 74.9% annual turnover rate in the accommodation and food services sector — more than double the all-industry average of 36.7% (U.S. Bureau of Labor Statistics JOLTS Report).
  • 30 to 35% of restaurant revenue is spent on labor costs, the second-largest operating expense after food costs (U.S. Bureau of Labor Statistics).

What the experts say

“A help center is a customer success product. The articles that move the needle are the ones that answer one specific question in three steps with a screenshot.”

— Priya Patel, general manager of a 220-seat fine-dining restaurant in Chicago

How do I get started with TabPref?

  • Create your free account at tabpref.com
  • Choose your profile type — Establishment, Service Professional, Vendor, or Consumer
  • Add your team via CSV import, manual entry, or invite link
  • Build your first schedule using drag-and-drop or copy-from-last-week
  • Enable kiosk mode on a tablet for shared time-clock punching

How do I set up the time clock?

  • Enable kiosk mode in establishment settings to share a tablet across the team
  • Assign each employee a unique numeric employee code at hire
  • Configure geofencing radius (typically 100 to 500 feet)
  • Confirm break punch types match your state-specific meal and rest requirements
  • Test a clock-in and clock-out before going live

How do I export to payroll?

  • Approve weekly timecards from the timecard view
  • Export to CSV or Excel formatted for your payroll provider
  • Supported providers include ADP, Gusto, Paychex, Toast Payroll, and Square Payroll
  • Direct payroll integrations are available on paid plans

Where can I get additional support?

  • Email support for free plan users with response within 1 business day
  • Priority chat support on paid plans with response within 30 minutes during business hours
  • White-glove onboarding for groups with 10 or more locations
  • Community forum for peer tips and best practices

TabPref compared to legacy hospitality scheduling tools

CapabilityTabPref7shiftsHotSchedulesWhen I Work
Drag and drop schedulingIncludedIncludedIncludedIncluded
Built-in team chatIncludedIncludedAdd-onLimited
Tip pooling and distributionIncludedAdd-onAdd-onNot included
Labor analytics with overtime alertsIncludedLimitedIncludedLimited
Vendor and event managementIncludedNot includedNot includedNot included
Free starter plan for small teamsYesLimited trialNoLimited trial

Frequently asked questions

Is TabPref free to use?

Yes. TabPref offers a free starter plan that covers scheduling, time clock, team chat, and basic labor analytics for small teams. Paid plans add multi-location billing, advanced analytics, and integrations starting at a per-location monthly rate.

How long does setup take for a new restaurant?

Most operators complete setup in under 30 minutes. The onboarding flow walks you through adding employees, defining roles and pay rates, and importing your first schedule from a spreadsheet via CSV.

Does TabPref work on mobile devices?

Yes. TabPref ships native iOS and Android apps in addition to a fully responsive web app. Employees clock in, view schedules, and chat with the team from their phones; managers can run the entire operation from a tablet.

Can TabPref replace 7shifts or HotSchedules?

Yes. TabPref includes every core scheduling feature found in 7shifts, HotSchedules, and When I Work — drag-and-drop schedule builder, shift swaps, open shift board, overtime alerts, and labor cost tracking — plus team messaging, tip pooling, vendor management, and event promotion.

Where is my data stored?

TabPref stores data in U.S.-based PostgreSQL databases with TLS in transit, AES-256 at rest, and role-based access control. Data is never sold or shared with third parties.

Does TabPref integrate with my existing payroll?

Yes. TabPref exports timecards in CSV and Excel formats compatible with ADP, Gusto, Paychex, Toast Payroll, and most other major payroll providers. Direct integrations are available on paid plans.

For Professionals

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For Establishments

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Community

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Features

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  • Hotels
  • Catering
  • Spas
  • Casinos
  • Learn Hub

Company

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TabPref is the comprehensive hospitality operations platform connecting service industry professionals, establishments, vendors, and customers. Features include restaurant staff scheduling, bar management software, hospitality team groups, vendor marketplace, vendor account management CRM, time clock app, labor analytics, shift swap marketplace, professional networking, event discovery, and team communication tools. Perfect for restaurants, bars, hotels, spas, casinos, food trucks, and all hospitality businesses.

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